Support

Need help with Paints? Email us and a real person from the Paints team will get back to you. The Paints mobile app is coming soon to the App Store.

contact@paints.app

Use this address for privacy enquiries (including data-access and deletion requests), security concerns, and any other support.

We aim to reply within 5 working days.

Registered address

Park Street
Windsor
Berkshire SL4 1LB
United Kingdom

Registered in England and Wales.

Getting the app: the Paints app for iPhone is coming soon. Follow @paintsapp to hear the moment it launches.
Account or billing: email contact@paints.app from the address linked to your account.
Deleting your account or data: email contact@paints.app from the address linked to your account and we will process your request. See our Privacy Policy for all of your rights.
Safety concerns or reporting a member: email contact@paints.app with "Safety" in the subject line. Read how we keep experiences safe on our Safety page.
Security disclosure: email contact@paints.app with "Security" in the subject line so we can prioritise.
Terms questions: see our Terms & Conditions.